ADT Security Services PremisePro none - Manual (Page 19)

15
Identifying
Trouble
Conditions Your system continuously checks for a number of possible trouble conditions. If one of
these trouble conditions occurs:
• the Trouble indicator will be ON until the trouble is fixed;
• the keypad will beep twice every 10 seconds until you press any key;
• if AC power is lost, the Trouble LED will flash and the keypad buzzer will not sound.
NOTE: A Trouble condition reduces the level of security your system is designed to
provide. If the trouble indicator is ON solid, call the service number located on your
keypad(s).
Viewing Troubles with an LCD5500Z keypad
1. Press
. The keypad will display “View Trouble” < > “Trouble Message”.
2. Use the keys to scroll through the troubles present on the system.
3. If the keypad shows a “*” beside the trouble message, more information is available.
Press to see the rest of the trouble message.
4. To exit trouble viewing, press .
Viewing Troubles With an LCD5501Z Keypad
1. Press
. On the LCD5501Z keypad, one or more of the eight trouble/programming
indicators will turn ON:
Indicator Type Of Trouble
1 Service required. Call your installation company for service. Press [1] and
one or more of the indicators corresponding to the following system
troubles will turn ON:
1. Low Battery
5. General System Supervisory
2. Bell Circuit Trouble 6. Not used
3. General System Trouble 7. PC520X Low Battery
4. General System Tamper 8. PC520X AC Failure
2 AC power lost.
3 Telephone line trouble (if enabled).
4 The system has failed to communicate with the central station (if moni-
toring service has been enabled).
5 Zone fault. Press [5]. On LCD5501Z keypads, the keypad display will
scroll through the numbers of zones with faults.
6 Zone tamper. Press [6]. On LCD5501Z keypads, the keypad display will
scroll through the numbers of tampered zones.
7 Low zone battery. This trouble is generated when a wireless device has a
low battery. This trouble only applies if you have wireless devices
installed on your system. Press [7] one, two, or three times to view which
devices are experiencing battery failure. The following will occur:
Keypad beeps: Keypad displays:
Press [7]1 Zones with low batteries
Press [7] again2 Handheld keypads with low batteries
Press [7] again3 Wireless keys with low batteries.
8 Loss of time on system clock. To set the system time, follow the instruc-
tions in “Setting the Time and Date” on page 18.
2. To exit trouble viewing, press .