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Troubleshooting – American Water Heater HCG3 130T 300 User Manual

Page 54

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54

seQuence of operation

Read the Sequence of Operation below before attempting to

correct any operational problems. Refer to the Features And

Components section beginning on page 7 for the location

of various water heater components described below. See the

Sequence Of Operation Flow Chart on page 55 also.
13. When the control system is first powered, during boot

up, it will display water heater model information during

initialization. After a few moments the control system

LCD which is part of the UIM (user interface module) will

display the default screen known as the "Desktop" screen.

14. If the control system determines that the actual water

temperature inside the tank is below the programmed

Operating Set Point minus the Differential setting, a

heating cycle is activated.

15. The control system then performs selected diagnostic

system checks. This includes confirming the low gas

pressure, blocked exhaust, blocked intake and ECO

(energy cut out) switch contacts are closed. The Blower

Prover Switch contacts are confirmed open.

16. If all diagnostic checks are successfully passed, the

control system energizes the Combustion Blower for pre-

purge.

17. The control system must confirm the Blower Prover Switch

contacts close after the Combustion Blower is energized.

18. If the Blower Prover Switch contacts are confirmed closed

the control system energizes the Hot Surface Igniter for

the igniter warm-up period.

19. The control system monitors the igniter current and must

sense a minimum of 2.0 AC amps during the igniter warm

up period (12-17 seconds).

20. If igniter amperage is confirmed at or above the required

minimum the control system energizes the 24 VAC Gas

Valve allowing gas to flow to the Main Burner.

21. The control system de-energizes the Hot Surface Igniter.
22. The control system monitors the flame sensor to confirm

a flame is present at the Main Burner. If a flame is not

verified during the ignition trial period the control system

will try for ignition up to two more times. If flame can

not be verified after three trials for ignition, the control

system will lock out and display the “Ignition Failure” Fault

message.

23. If a flame is verified, the control system will enter the

heating mode where it will continue heating the water

until the Operating Set Point is reached. At this point, the

control system will de-energize the 24 VAC Gas Valve and

enter the post-purge cycle (approximately 30 seconds).

24. The Combustion Blower will run for the duration of the post-

purge cycle to purge the water heater of all combustion

gases. When the post-purge cycle is complete, the blower

is de-energized and will coast to a stop.

25. The control system now enters the standby mode while

continuing to monitor the internal storage tank water

temperature and the state of other system devices. If the

tank temperature drops below the Operating Set Point

minus the Differential setting, the control will automatically

return to Step 2 and repeat the operating cycle.

troubleshooting

installation checklist

The list below represents some of the most critical installation

requirements that, when overlooked, often result in operational

problems, down time and needless parts replacement. This

is not a complete list. Before performing any troubleshooting

procedures use the list below to check for installation errors.

Costs to correct installation errors are not covered under the

limited warranty. Ensure all installation requirements and

instructions in this manual have been maintained and followed.
water heater location
1. Ensure proper clearances to combustibles are maintained

and there is sufficient room to service the water heater. See

Clearances on page 11.

2. Ensure the area is free of corrosive elements and flammable

materials. See the instructions on page16.

Venting
3. Ensure the intake air and/or vent (exhaust) piping is the correct

size for the installed length. See Venting Requirements on

page 22.

4. Ensure the maximum equivalent feet of pipe has not been

exceeded for the intake air and/or vent pipe. See Table 7 on

page 22.

5. Ensure the maximum number of elbows has not been

exceeded in the intake air and/or vent pipe. See Venting

Requirements on page 22.

6. Ensure the balance plate and intake air screen are removed

from the intake air connection on the water heater when

installing the water heater in a Direct Vent configuration. See

Figure 17 on page 24.

7. Ensure all exterior clearances for the intake air, vent and

concentric terminations are maintained. See Vertical

Termination Installation on page 24, Sidewall Termination

Installation on page 26 and Concentric Termination

Installation on page 27. These clearances and those cited

by local and national codes must be maintained.

gas supply and piping
8. Ensure a supply gas regulator has been installed for

each water heater. See the requirements for a Supply

Gas Regulator on page 13 and Supply Gas Regulator

Installation on page 38.

9. Ensure the supply gas line to each water heater meets

the minimum supply gas line size requirements. See the

requirements for the Supply Gas Line on page 13 and the

installation instructions on page 37 and 38.

condensate drain
10. Ensure the condensate drain is properly connected to the

exhaust elbow on the water heater with a water trap to

prevent vent gases from escaping into the installed space

and draining freely to a suitable floor drain. See Figure 9 on

page 16 and Condensate Drain Installation on page 36.

electrical connections
11. Ensure the power supply connections to the water heater

are polarity correct. See the requirements for the Power

Supply on page 13 and Electrical Wiring on page 39.

12. Ensure the water heater is properly grounded. Flame sensing

requires an adequate earth ground. If the water heater is not

properly grounded it will cause Ignition Failure.