2 no sound, Altinex policies, 1 limited warranty/return policies – Altinex Wall Mount Interface with Twisted Pair (TP) Output DS801-201 User Manual
Page 11: 2 contact information, Special application

SPECIAL APPLICATION
400-0447-003
10
Cause 5:
The display has a problem.
Solution:
Make sure the display has power
and is turned on. If there is still no
display, please call ALTINEX at
(714) 990-2300.
8.2 NO SOUND
Cause 1:
The source has a problem.
Solution:
Check the source and make sure
that there is a signal present and all
source connections are correct. If
the source is working and there is
still no sound, see Cause 2.
Cause 2:
The volume is too low.
Solution:
Increase the gain at the source
toward maximum. If there is still no
sound present, see Cause 3.
Cause 3:
Cable connections are incorrect.
Solution:
Make sure that the cables are
properly connected and that the
continuity and wiring are good. If
there is still no sound, see Cause 4.
Cause 4:
The receiving device has a problem.
Solution:
Make sure the receiving device has
power and is turned on. If there is
still no sound, please call ALTINEX
at (714) 990-2300.
ALTINEX POLICIES
9
9.1 LIMITED WARRANTY/RETURN POLICIES
Please see the ALTINEX
website at
for details on warranty and
return policies.
9.2 CONTACT INFORMATION
ALTINEX, Inc.
592 Apollo Street
Brea, CA 92821 USA
TEL: 714 990-2300
TOLL FREE: 1-800-ALTINEX
WEB:
E-MAIL: