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Before you call – Acer Aspire E1-530 User Manual

Page 66

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66 - Frequently asked questions

If the country you are traveling in does not have an Acer-authorized
ITW service site, you can still get in contact with our offices worldwide.
Please visit www.acer.com.

Before you call

Please have the following information available when you call Acer for
online service, and please be at your computer when you call. With
your support, we can reduce the amount of time a call takes and help
solve your problems efficiently. If there are error messages or beeps
reported by your computer, write them down as they appear on the
screen (or the number and sequence in the case of beeps).
You are required to provide the following information:

Name: _______________________________________

Address: ______________________________________

Telephone number: _____________________________

Machine and model type: _________________________

Serial number: _________________________________

Date of purchase: ______________________________