B&B Electronics QSPXP-100 - Manual - Manual (Page 32)

Using configuration utilities B&B Electronics ExpressCard Serial Adapter User’s Manual
Page 28 Rev 1.00 (July 2007)
Troubleshooting
This section lists some common problems and their causes. If the
information below does not provide a solution, contact B&B
Electronics technical support.
Problem Cause Solution
The Serial Adapter
cannot communicate
with other
equipment.

The card is not seated
properly.
1. Check the card to make sure that it is
firmly seated in the card slot.

The device driver is not
installed.
1. Double check the Device Manager per the
instructions in Using Device Manager to
ensure that drivers are installed
correctly and that all devices are working
properly.
2. Try uninstalling the ExpressCard
Adapter from the Device Manager
window and then repeat the hardware
installation instructions.

The ExpressCard port is
faulty.
1. If possible, connect a known good
ExpressCard device to the PC and see if
it operates properly.
Note: Any unauthorized repairs
or modifications will void the
adapter’s warranty.