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When “please reboot printer” appears, Unable to obtain desired print results, No notification – Oki B 6300 User Manual

Page 63: No notification of printer errors, No end-of-job notification, 4 using ethertalk

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10.4 Using EtherTalk

59

When “Please reboot printer” Appears

Unable to Obtain Desired Print Results

No Notification

This section provides information on the possible causes, verifying methods and
recommended actions when there are no messages on the computers which have been
sent print instructions.

No Notification of Printer Errors

No End-of-job Notification

10.4

Using EtherTalk

This section provides information on the possible causes, verifying methods and
recommended actions pertaining to errors which may occur when the printer is used with
EtherTalk.

Cause

Verification

Action

An error occurs in the
NetWare interface.

-

Switch off the printer, then switch it on again.

Cause

Verification

Action

The print language of the
print job and that set up at
the printer are different.

Check the print language of the printer.

Set the same print language for the print job
and the printer.

Cause

Verification

Action

Not registered in the Notify
Candidate List of the print
server.

Using PCONSOLE from the computer, check
if the user name and group name are
registered in [Print Server Information] >
[Printer] > [Printer xxx Environment Settings]
> [Notify].

Register the user name and group name in
[Notify].

Cause

Verification

Action

When sending jobs from
the computer, the NOTIFY
option has not been
specified.

Check if the NOTIFY option is specified when
jobs are sent.

When jobs are sent, specify the NOTIFY
option.

The NetWare CASTOFF
utility is executed on the
computer.

-

Execute the NetWare CASTON utility on the
computer.