Philips Essence e5000 User Manual
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iMPliED WARRAnTiES
ANY IMPLIED WARRANTIES, INCLUDING IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO
THE DURATION OF THE EXPRESS WARRANTIES SET
FORTH ABOVE. IN SOME STATES LIMITATIONS ON
DURATION OF IMPLIED WARRANTIES DO NOT APPLY.
liMiTATiOn OF REMEDiES
IN NO EVENT SHALL PHILIPS OR ANY OF ITS
AFFILIATED OR SUBSIDIARY COMPANIES BE LIABLE
FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES BASED UPON BREACH OF WARRANTY,
BREACH OF CONTRACT, NEGLIGENCE, TORT, OR
ANY OTHER LEGAL THEORY. SUCH DAMAGES
INCLUDE, WITHOUT LIMITATION, LOSS OF SAVINGS
OR REVENUE; LOSS OF PROFIT; LOSS OF USE; THE
CLAIMS OF THIRD PARTIES INCLUDING, WITHOUT
LIMITATION, DENTISTS AND DENTAL HYGIENISTS; AND
COST OF ANY SUBSTITUTE EQUIPMENT OR SERVICES.
SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES.
Troubleshooting
If you are unable to solve your problem by means of the
troubleshooting guide below, please contact our Customer
Service Center at 1-800-682-7664(in North America), or the
Philips Customer Care Center in your country.
Problem
Solution
The Sonicare toothbrush
does not work
Recharge your Sonicare overnight, ensuring that it is not
plugged into an electrical outlet controlled by a light switch.
Make sure the brush head is attached correctly.
I feel a tickling sensation
when I use Sonicare.
You may experience a slight tickling/tingling sensation
when using Sonicare for the first time. As you become
accustomed to brushing with Sonicare this sensitivity will
diminish.
The brush head rattles
when I use Sonicare
Sonicare should produce a gentle hum during operation.
Tightening the brush head nut can eliminate excessive
rattling. If rattling does not stop, you may need to replace
the brush head. Make sure that the travel cap has been
removed.
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