Philips 9125 - Manual (Page 19)

17
IN CASE OF DIFFICULTY
If you have difficulty operating this phone, try the suggestions below. If you
still have trouble, call 1 800 PCC–9125.
If the phone doesn’t work at all, check these items first:
• Make sure the AC adapter is plugged into an outlet not controlled by a
wall switch.
• Make sure the telephone line cord is plugged firmly into the base unit
and the modular jack.
• Make sure the base antenna is fully upright.
• If the screen displays LOW BATTERY, the battery pack needs recharging.
If the battery pack will not charge, replace it with Replacement
Battery 3470.
• Make sure the battery pack is installed correctly.
• If you have dial pulse (rotary) service on your phone line, make sure the
dial mode switch is set to
PULSE.
If the above suggestions don’t solve the problem, try
re-initializing the handset and base:
1 Disconnect the power to the base.
2 Remove the handset battery pack.
3 Wait a few minutes.
4 Connect the power to the base.
5 Insert the handset battery pack.
6 Put the handset in the base to re-initialize.
If you hear noise or interference when using the phone:
• Make sure the base antenna is fully upright.
• You may be out of range. Move closer to the base.
• Household appliances plugged into the same circuit as the base can
sometimes cause interference. Try moving the appliance or the base to
another outlet.
• The layout of your home or office might be limiting the operating range.
Try moving the base to another location, preferably on an upper floor.
Lucent 9125 book.L1 4/8/98, 11:26 AM 17