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Removing the rechargeable battery, Guarantee restrictions, Guarantee & service – Philips FlexCare HX6942 User Manual

Page 13: Frequently asked questions

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Removing the rechargeable battery

Please note that this process is not reversible.

1

To deplete the rechargeable battery of any charge, remove the

handle from the charger or sanitiser, switch on the Sonicare and let it

run until it stops.

Repeat this step until you can no longer switch on the Sonicare.

Insert a flat-head (standard) screwdriver into the slot located at the

bottom of the handle. Turn the screwdriver anticlockwise to release

the bottom cap.

3

Hold the handle upside down and push down on the shaft to release

the internal components of the handle.

4

Insert the screwdriver under the circuit board, next to the battery

connections, and twist to break the connections. Remove the circuit

board and pry the battery from the plastic carrier.

Do not connect the appliance to the mains again after you have removed

the battery.

Guarantee & service

If you need information or if you have a problem, please visit the Philips

website at www.philips.com or contact the Philips Customer Care Centre

in your country (you find its phone number in the worldwide guarantee

leaflet). If there is no Customer Care Centre in your country, go to your

local Philips dealer or contact the Service Department of Philips Domestic

Appliances and Personal Care BV.
Guarantee restrictions

The terms of the international guarantee do not cover the following:

Brush heads

Damage caused by misuse, abuse, neglect or alterations

Normal wear and tear, including chips, scratches, abrasions,

discolouration or fading

UV light bulb

Frequently asked questions

This chapter lists the questions most frequently asked about the appliance.

If you cannot find the answer to your question, contact the Customer Care

Centre in your country.

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This manual is related to the following products: