beautypg.com

R equesting assistance or service, Equesting assistance or service, If you need assistance or service – KITCHENAID KEMI301G User Manual

Page 55: If you need replacement parts, For further assistance

background image

55

R

equesting Assistance or
Service

If you need assistance or service

Call the KitchenAid Consumer

Assistance Center toll
free: 1-800-422-1230.
Our consultants are
available to assist you.

When calling:
Please know the purchase date, and the
complete model and serial number of your
appliance (see the “A Note to You”
section). This information will help us to
better respond to your request.

Our consultants provide assistance with:

Features and specifications on our full
line of appliances.

Installation information.

Use and maintenance procedures.

Accessory and repair parts sales.

Specialized customer assistance
(Spanish speaking, hearing impaired,
limited vision, etc.).

Referrals to local dealers, service
companies, and repair parts distributors.

KitchenAid service technicians are

trained to fulfill the product warranty and
provide after-warranty service, anywhere
in the United States.

To locate the authorized KitchenAid

service company in your area, you can
also look in your telephone directory
Yellow Pages.

If you need replacement parts

If you need to order replacement parts,
we recommend that you only use factory
authorized parts. These parts will fit right
and work right, because they are made
with the same precision used to build

every new KITCHENAID

®

appliance. To

locate factory authorized replacement parts
in your area, call our Consumer Assistance
Center telephone number or your nearest
authorized service center.

For further assistance

If you need further assistance, you can
write to KitchenAid with any questions or
concerns at:

KitchenAid Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692

Please include a daytime phone number in
your correspondence.

Before calling for assistance or service, please check the “Troubleshooting Guide” section. It
may save you the cost of a service call. If you still need help, follow these instructions.

4452303v10c103 8/13/98 5:29 PM Page 55