Smart Technologies Interactive Whiteboard System 600i5 - Manual (Page 58)

Projector
Power light Projector
Service light ECP light Ready light
Projected
image Touch and
pen control Status and related
troubleshooting
Solid green Off Solid green Flashing
amber N/A N/A The interactive whiteboard’s
controller module is ready to receive a
firmware update or is applying a
firmware update.
If the Ready light flashes amber but
no firmware update appears on the
screen, see Resolving controller
module issues on next page.
Error statuses
Solid green Off Solid green Solid green Incorrect Full control There’s an issue with the projected
image.
See Resolving image issues on page
50.
Solid green Off Solid green Solid green Correct None There’s an issue with the interactive
whiteboard.
See Resolving operation issues on
next page.
Solid green Off Solid green Flashing green Correct Touch only SMART Product Drivers isn’t
installed or running correctly on the
connected computer.
Solid green Off Solid green Off
OR
Solid red
N/A None There’s an issue with the connections
between the interactive whiteboard
and the other components of the
system.
See Resolving connection issues on
next page.
Solid green Off Off Off
OR
Solid red
N/A N/A The ECP isn’t receiving power.
See Resolving ECP issues on page
54.
Solid amber Flashing red N/A N/A None N/A There’s an issue with the projector
lamp.
See The “Lamp Failure” message
appears on page 49.
Off Flashing red Flashing green
and amber Off None None The projector’s operating temperature
has been exceeded.
See The “Projector Overheated”, “Fan
Failure” or “Color Wheel Failure”
message appears on page 48.
Off Solid red N/A N/A None N/A There’s an issue with the projector’s
fan or color wheel.
See The “Projector Overheated”, “Fan
Failure” or “Color Wheel Failure”
message appears on page 48.
Off Off Off Off None None The projector power cable isn’t
properly connected.
OR
There’s an issue with the mains
power supply (for example, the circuit
breaker is off).
C H A P T E R 6
Troubleshooting your interactive whiteboard system
46