Troubleshooting – Samsung 07272010 User Manual

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troubleshooting

If you are having trouble with your mobile phone, try these troubleshooting procedures before contacting a service professional.

When you turn on your phone or while you are using the

phone, it prompts you to enter one of the following

codes:

Code

Try this to solve the problem:

Password

When the phone’s lock feature is enabled,

you must enter the password that you set

for the phone.

When using the phone for the first time or

when the PIN requirement is enabled, you

must enter the PIN supplied with the SIM

card. You can disable this feature using the

Lock SIM card menu.

PUK

Your SIM card is blocked, usually as a result

of entering your PIN incorrectly several

times. You must enter the PUK supplied by

your service provider.

PIN2

When you access a menu requiring the

PIN2, you must enter the PIN2 supplied

with the SIM card. For details, contact your

service provider.

Code

Try this to solve the problem: