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Solutions, I cannot turn on my player, I cannot turn off my player – Gateway DMP-110 User Manual

Page 36: I cannot read the display, Disconnect and reconnect your player

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Chapter 4: Troubleshooting

www.gateway.com

Solutions

I cannot turn on my player

Make sure that the battery is installed correctly. For more information, see

“Installing batteries” on page 11

.

Make sure that the installed battery has a charge. Try installing a fresh
battery.

Make sure that you press down on the joystick until the Gateway logo
appears.

I cannot turn off my player

Make sure that you press down on the joystick until the Continue Holding
To Power Off
message disappears.

I cannot read the display

The backlight may be turned off. Open the menu, select

Settings

, then

select

Backlight

. Make sure the setting is set to

On

. For more information,

see

“Using the on-screen menu” on page 21

.

When I connect my player to my computer, I do not see my player in
the My Computer or Windows Explorer window

If you are using Windows XP, Windows Me, or Windows 2000, your
computer should automatically detect your player when you plug it in.

Disconnect and reconnect your player.

Connect your player to a different USB port on your computer.

Plug another USP device into the USB port on your computer to make
sure that the port is working.

Restart your computer.

If you are using Window 98SE, you need to install the driver for the player.
For more information, see

“Installing the driver (Windows 98SE only)” on

page 27

.